At Fixer App (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and related services (collectively the “Platform”).

1. Information We Collect

• Personal Information: Name, phone number, email, CNIC (for Fixer verification), payment details, and address.
• Usage Information: App usage data, device information, IP address, and cookies.
• Job Information: Details of tasks posted, bids placed, chat communications, and transaction history.

2. How We Use Your Information

We use the information to:

• Provide, operate, and improve our services.
• Verify the identity of Fixers and Clients.
• Process payments securely.
• Facilitate communication between Clients and Fixers.
• Send notifications, updates, and support messages.
• Ensure compliance with safety and legal requirements.

3. Sharing of Information

• With verified Fixers/Clients to complete job requests.
• With third-party service providers for payments, verification, or support.
• When required by law, regulation, or legal process.
• Never sold or rented to third parties for marketing.

4. Data Security

We use encryption, secure servers, and restricted access protocols to protect your data. However, no online transmission is 100% secure; you use the Platform at your own risk.

5. Your Rights

• Update or edit your account information.
• Request deletion of your account.
• Opt-out of promotional notifications.

6. Cookies & Tracking

We may use cookies and similar technologies to improve user experience, analyze trends, and personalize content.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18.

8. Changes to Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
📧 Email: support@fixerapp.pk